How the import migration works
To import your existing Gong Library into your Grain workspace, follow the steps below:
Reach out to Grain: Book a demo or send an email to help@grain.com to let Grain know you are interested in migrating from Gong to Grain.
Share your Gong API credentials with Grain: Grain will need your Gong workspace Client ID and Client Secret to import your data. This is best sent through a secure link such as 1Password.
Provide user mapping: Share a list of Gong recording owners (by email) to be mapped to the users on Grain who should own those recordings. Include former employees so their historical recordings can be reassigned to a current owner (e.g., their manager).
Invite mapped users to Grain: Each Grain user must have an account before their recordings can be mapped over.
Grain's engineering team runs the import: Recordings and metadata are transferred from Gong to the matched Grain accounts.
Typical migration timeline is one to two weeks depending on library size.
Important Note: Gong provides a 30-day grace period after a contract ends during which API access is still available to extract data. Plan the migration to start within that window.
What gets imported
Meeting recordings and transcripts
Participant emails and company associations
Meeting titles and timestamps
Recording ownership (mapped to the corresponding Grain user)
After import, these meetings are searchable in Grain the same way native Grain meetings are, including by account, participant, date, or keyword. These meetings can also be added to Stories and Playlists and work with Grain's existing integrations, including HubSpot, Slack, Claude, ChatGPT, and more.