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Meeting Sensitivity

Set up sensitivity rules so Grain flags meetings that touch on sensitive topics and can stop them from sharing automatically.

Meeting sensitivity uses AI to flag meetings that touch on sensitive topics, like financial details, health information, or conversations involving specific people, and it works as an extra layer of protection on top of your existing sharing rules.


How it works

When a meeting ends, Grain checks it against your workspace's sensitivity rules and marks any matching meeting as sensitive. A meeting flagged as sensitive doesn't get shared automatically, even if it would otherwise qualify under your internal or external auto-share settings.

You don't have to choose between sharing broadly and locking everything down. Keep your normal auto-share rules the way you want them, then add sensitivity rules to catch the exceptions, like an executive call with investors, or any meeting where certain names or topics come up.

Note: Sensitivity rules are workspace-level. Individual members can't set up their own personal sensitivity rules yet, an admin manages the rules for the whole workspace.


Set up sensitivity rules

Sensitivity rules live in your workspace settings, alongside your other meeting sharing controls.

  1. Under 'Manage Rules', review the default rules Grain starts you with. These cover common cases out of the box.

  1. To add your own, select '+ New rule' and describe what should count as sensitive in plain language, for example "any meeting with Jane Smith" or "any meeting where healthcare information comes up." Grain turns your description into a matching rule.

  2. Review the meetings Grain matches to your new rule and confirm or reject each match. Your feedback helps Grain get more accurate over time.

Note: Only admins can create or edit sensitivity rules. Other members can see which meetings are flagged, but can't manage the rules themselves.

Grain matches meetings semantically, based on what's discussed and who's on the call, not just literal names. If your workspace has two people who share a name, like an employee and a customer both named John Smith, a rule written around that name could occasionally match the wrong one.


View flagged meetings

Once sensitivity rules are set up, you can see which of your meetings have been flagged.

Grain meeting page, sensitivity settings
  1. Go to your Meetings page.

  2. Open the filters and turn on the 'Sensitivity' filter.

Meetings that match a sensitivity rule show as sensitive. Meetings that haven't happened yet show as 'Pending' until Grain evaluates them after the call ends.

Note: Marking a meeting sensitive doesn't retroactively unshare it if it was already shared before the rule matched. You'll need to unshare it manually.


Change a meeting's sensitivity yourself

Rules won't always get it right, so you can always override the sensitivity marking directly on the meeting itself, whether or not it ever matched a rule.

  1. Select the sensitivity indicator on the meeting page.

  2. Mark the meeting sensitive or not sensitive.

Note: You can mark an upcoming meeting as sensitive ahead of time, and you can change a past meeting's sensitivity after the fact. You can't change it live while the meeting is happening.


Stop sensitive meetings from sharing automatically

By default, marking a meeting as sensitive is informational: it flags the meeting but doesn't change what happens to it. To have Grain actually hold sensitive meetings back from auto-share, turn on the override setting.

This setting sits on top of your existing auto-share rules rather than replacing them. So if a meeting would normally auto-share, internally or externally, but gets flagged as sensitive, it won't go out unless you share it manually.


FAQ

Can I set up sensitivity rules just for my own meetings? Not yet. Sensitivity rules apply at the workspace level, and only admins can manage them.

Will Grain always catch what I'd consider sensitive? Not perfectly. Sensitivity detection is AI-based, so it can occasionally produce a false positive or false negative. Use the feedback option on flagged meetings to help Grain improve, and treat sensitivity rules as an added layer of protection, not a strict guarantee.

What happens to a meeting that was already shared before it got flagged as sensitive? Nothing changes automatically. Sensitivity rules and the auto-share override only affect sharing going forward, so you'll need to unshare a previously shared meeting yourself.


Next up: Meetings page

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