Grain

Below are a few ways you may contact us here at Grain:

To connect to live chat, click Help (?) at the bottom left of your workspace, then select "Chat With Support." Our normal hours of operation are Monday → Friday from 9:00 AM - 5:00 PM MST. 

Need help with meeting recordings, calendar syncing, clips, stories, integrations or other issues with your account / team's workspace? <a href="mailto:help@grain.com" rel="nofollow noopener noreferrer" target="_blank">Email us</a> and we'll do our best to resolve it! ​ ​

Submitting Error Reports from the Grain Desktop App (macOS/Windows):

If there's an issue with your experience on the Grain desktop application, you can submit a report of the issue to our engineering teams by opening the Grain app → Help and hitting Send Log Files.

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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How can I contact Grain Support?

Below are a few ways you may contact us here at Grain:

Live Chat

Other Support:

Submitting Error Reports from the Grain Desktop App (macOS/Windows):