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How do I import previously-recorded calls?

Importing previous recordings from Zoom or uploading a recording file.

Updated yesterday

How To Import

To import previous Zoom meetings or upload local videos, go to the 'Meetings' section in the left-hand toolbar of your Grain workspace. Click the downward arrow next to “New” in the top-right corner, then select either “Import from Zoom” or “Upload a File.

Import from Zoom

If you click 'Import from Zoom', this section will automatically compile recordings from your Zoom Cloud and your Zoom local folder.

Once you find a meeting you would like to upload, move your cursor over the recording and select 'Import'.

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Upload a File

To import any type of recording file, click 'Upload a File'. It will then prompt you to select a file to upload into your workspace.

When you import a file, the recording will automatically load into your 'My Meetings' folder where it will be transcribed. You can create clips and share them with your team and beyond!

Supported file types: .mov, .mp4, .mp3, .wav, .m4a

Notes:

  • Business seats allow for unlimited file uploads, while free seats are limited to a maximum of 5 uploads.

  • Please note that there is a maximum upload duration of 2 hours.

  • If you receive an error when uploading, it is likely that the file type isn't supported. You can try using a third-party converter tool (e.g., Handbrake) to convert the file to a supported type, and try again. Podcast files with album artwork are an unsupported file type.

  • Uploads are not heavily supported outside the US, causing slower upload speeds which may result in an upload timing out.

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