Installing and Using the Grain Desktop App
Having trouble with the Grain desktop app? Follow these steps to get up and running:
Installation
Download the app: Visit grain.com/download to get the latest version of the Grain macOS or Windows app
Install the app: Run the installer and follow the prompts to complete installation
Launch Grain: Open the newly installed app from your Applications folder (Mac) or Start menu (Windows)
Using the Desktop App with Desktop Capture
Desktop capture records your computer's audio to transcribe and summarize meetings automatically.
Initial Setup:
Grant permissions: Grain will request access to your microphone and screen recording - both are required for desktop capture to work
Configure auto-capture settings: Choose which meetings to capture automatically:
Internal meetings: Scheduled meetings with only participants from your workspace domain
External meetings: Scheduled meetings with external participants
Unscheduled meetings: Ad-hoc meetings and Slack huddles that Grain detects
Starting a Capture:
Automatic: Grain will detect and start capturing based on your settings
Manual: Click the "New" button on the Meetings page to start a capture anytime
When your meeting ends, Grain automatically stops recording, opens the desktop app, and begins generating AI notes.
For complete details on desktop capture features and troubleshooting, see our full guide: Desktop Capture: AI Notes for Every Meeting Without a Bot
Updating Your Desktop App
Keep your app current with the latest features and improvements:
Access the menu: Click the Grain icon in your system tray (Windows) or menu bar (Mac)
Check for updates: Click the three dots (⋮) in the app window and select "Check for Updates"
Install if available: Follow the prompts if an update is found
Need Help?
If you have any questions or require additional assistance, please don't hesitate to contact our support team, who will be more than happy to help you. Thank you for your understanding and continued support.