We understand that some users have been experiencing difficulties with installing and using the new Grain desktop app. We apologize for any inconvenience caused and want to provide a solution to get you back on track.
To install and use the latest version of our desktop app, please follow these steps:
1. Download and Install the Latest Version:
If you haven't already done so, visit our website at https://grain.com/download to download and install the latest version of the app. Skip this step if you have already downloaded the app.
2. Restart Your Computer:
After downloading the app, restart your computer. Make sure to uncheck the option that says "Reopen windows when logging back in." This step is crucial for a successful installation.
3. Open the New App:
Once your computer restarts, locate the newly installed Grain desktop app and open it. You should now be able to access and use the app seamlessly.
If you have any questions or require additional assistance, please don't hesitate to contact our support team, who will be more than happy to help you. Thank you for your understanding and continued support.