How to use Feedback

Utilize Feedback to help coach yourself and enhance your conversation performance

Ben DeMordaunt avatar
Written by Ben DeMordaunt
Updated over a week ago

Grain Feedback is an AI-driven coaching tool designed to enhance your performance by providing personalized feedback for each call. Feedback identifies timestamped coachable moments as soon as they happen and promotes self-led performance improvement.

This is a self-led performance improvement tool, and it’s a great place for you to start to make small changes that can improve the quality of your conversations.

Here's how to use feedback:

  1. Review the automatic coaching recommendations: Feedback provides automatic coaching recommendations based on the analysis of conversations, breaking down improvement areas

  2. Listen to the timestamped moments: Focus on the specific moments where Feedback has identified actionable recommendations

Beyond feedback, the meeting page offers various built-in features to further your improvement, such as comments, call insights, and next steps.

  1. Add Comments: Comment on key parts of the conversation transcript, including tagging relevant people to invite others to share their insights

  2. Review Insights: Explore your call interaction stats to understand talk times and call dynamics

  3. Next steps: Leverage next steps in your call notes to deliver on all actionable items discussed

Leverage Grain Feedback and other built-in features to drive meaningful change and improve the performance of your conversations.

Did this answer your question?