Review customer meeting feedback

Utilize Feedback to help coach yourself and enhance your conversation performance

Updated over a week ago

Grain Feedback is an AI-driven coaching tool designed to enhance your performance by providing personalized feedback for each call. Feedback identifies timestamped coachable moments as soon as they happen and promotes self-led performance improvement.


Feedback is a self-led performance improvement tool, and itโ€™s a great place for you to start to make small changes that can improve the quality of your conversations.

How to use feedback:

  1. Review the automatic coaching recommendations: Feedback provides automatic coaching recommendations based on the analysis of conversations, breaking down improvement areas

  2. Listen to the timestamped moments: Focus on the specific moments where Feedback has identified actionable recommendations

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