Email address domains play an important role in Grain. This guide walks through the essentials of how they are used and the settings available to workspace admins.
Overview
Domains are used in multiple ways within Grain. They can be used to manage access to a workspace. They also allow Grain to detect when a meeting should be treated as an internal team call or as an external customer call.
Key Concepts:
Team Email Domains: These domains are used to identify internal team calls. For example, if your company's domains include
grain.com,grain.co, orgrain.io, any call involving participants from these domains will be treated as an internal team call.Allowed Domains: These domains permit users to join or request to join the workspace upon signup, without an explicit invitation needing to be sent.
Basics of Domain Management in Grain
Team Domains
What They Are: Team domains help Grain distinguish between internal team calls and external interactions. Any call involving only participants from these specified team domains will be categorized as internal meeting.
Why Use Them: By setting team domains, you ensure that all internal communications remain within the defined boundaries of your organization, preventing inadvertent sharing of sensitive information with external parties.
Example: If your organization uses domain.com as a domain, any call involving a domain.com participant will be automatically classified as a team call.
Allowed Domains
What They Are: These domains allow users to join or request to join the workspace immediately upon signup.
Why Use Them: This setting facilitates easy access for users from trusted domains, streamlining their onboarding process and integrating them into the workspace more efficiently.
Example: Setting domain.com as an allowed domain means that anyone signing up with an email ending in @domain.com can join or request to join your workspace without requiring an explicit invitation.
Approving Allowed Domains
What They Are: These domains are available for workspace admins to make as allowed.
Configuring Domain Settings in Grain
To set up and manage these domains, follow these steps:
Define Team Domains: Enter the domains that should be recognized as internal team domains.
Access Domain Settings: Navigate to the domain settings section in your Grain Workspace settings found here to edit the "Joining this workspace" setting. If you choose "Join workspace on sign up", users with an email address matching any Approved Domain can immediately join your workspace. If you choose "Request to join workspace", users with an email address matching any Approved Domain can send a request to the workspace admins to join the workspace.
Approve a new Allowed Domain: Mark a domain as Allowed so that the "Joining this workspace" setting applies to it.
Unapprove an Allowed Domain: this removes domain from the Allowed list so that the "Joining this workspace" setting no longer applies to it.