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Recording your Webex meetings with Grain

Updated over 2 weeks ago

Grain is an AI-powered meeting recorder that seamlessly integrates with your Webex meetings. It joins your calls to record, transcribe, and take notes, which can then be shared across platforms like Slack, HubSpot, Salesforce, and more.

Once your meeting starts, Grain automatically joins as a participant, handling the recording and summarization so you can focus entirely on the conversation at hand.

Adding Grain to Your Webex Meetings

You have full control over which meetings Grain records. Here are two ways to add the Grain recorder:

I. Configure Your Recording Preferences:

  1. Head to 'Workspace settings' and scroll down on the left to find the 'My Meetings' settings page

  2. Choose your preferred mix of recording options for 'Bot capture' & 'Desktop capture':

    • Bot capture

      • Select "External meetings" to capture customer calls

      • Select "Internal meetings" to capture team meetings

      • Select "Only auto-capture if I am the event organizer" to only capture meetings you organize

    • Desktop Capture

      • Select "External meetings" to capture customer calls

      • Select "Internal meetings" to capture team meetings

      • Select "Unscheduled meetings" to capture ad-hoc meetings

For a more selective approach, return to the "Meetings" page where you'll see all your scheduled meetings from your connected calendar. Simply select the record button dropdown on a meeting to change its auto-capture rules.

After setting your preferences, Grain will automatically join the meetings you've selected for recording.

II. Add Grain to Impromptu Meetings

For unscheduled or last-minute meetings:

  1. Go to the meeting page

  2. Click the "+ New" button in the top right corner

    1. For Bot capture select "Bot recording," paste your Webex meeting link, and click "Record"

    2. For Desktop capture select "Desktop Capture" to begin recording

Grain will then begin recording your call.

Recording Consent and Transparency

Grain takes consent seriously and provides clear notifications to all participants:

  1. If you're the meeting host using Grain:

    • Participants will see a disclaimer stating the meeting is being recorded

    • They can choose to stay and consent, or leave the meeting

  2. If you're not the host but want to add Grain:

    • Grain will ask the host for permission to record

    • If approved, all participants will see the recording disclaimer

    • If denied, Grain will leave the meeting without recording

By using Grain with Webex, you'll capture every important detail without missing a beat in the conversation.

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