FAQ

How do I find my Grain Desktop App Settings?

Locating your Grain Settings

Written by Katie Stamey
Updated over a week ago

What operating systems does Grain support?

Currently supported operating systems

Written by Katie Stamey
Updated over a week ago

Does Grain require a paid Zoom subscription, or does it work with a free account?

Written by Liz Coffman
Updated over a week ago

Grain isn't showing up in my meeting.

Hmm, that's strange.

Written by Liz Coffman
Updated over a week ago

Does Grain keep recording after the scheduled meeting time passes?

Grain isn't married to the time set by your Google or Outlook calendar.

Written by Liz Coffman
Updated over a week ago

Is it possible to trim a Recording?

Not yet, but we can offer you a simple workaround for now.

Written by Liz Coffman
Updated over a week ago

I'm having issues uploading audio recordings.

Written by Liz Coffman
Updated over a week ago

How can I choose which meetings get recorded?

Set recording preferences for your future meetings.

Written by Katie Stamey
Updated over a week ago

Where does my Recording go?

When the call is over is when the magic begins.

Written by Liz Coffman
Updated over a week ago

How to completely disable the Recorder

Prevent the recorder from appearing in Zoom

Written by Katie Stamey
Updated over a week ago

How do I delete a recording from Grain?

Written by Katie Stamey
Updated over a week ago

How do I import previously-recorded calls?

Importing previous recordings from Zoom or uploading a recording file.

Written by Katie Stamey
Updated over a week ago

How do I disable/re-enable Grain during my Zoom Recordings?

Written by Katie Stamey
Updated over a week ago

Adjust Recorder Settings

Make your Grain Recorder work for you.

Written by Liz Coffman
Updated over a week ago

Which Zoom recordings does Grain support?

Explanation of the types of recordings that are compatible with Grain

Written by Katie Stamey
Updated over a week ago

How to set up a Custom Local Recordings path in Grain

Changing the folder where Grain imports your Recordings

Written by Katie Stamey
Updated over a week ago

Does Grain support Zoom Webinars?

How to use Grain for Zoom Webinars

Written by Katie Stamey
Updated over a week ago

How do I hide Grain from screen capture?

Keep Grain hidden when you share your screen.

Written by Liz Coffman
Updated over a week ago

I'm trying to add a member to my Workspace but it doesn't appear to allow me.

Written by Liz Coffman
Updated over a week ago

I can’t see any of my recordings in the workspace.

😰 Don't worry. Your Recordings aren't lost!

Written by Liz Coffman
Updated over a week ago

Can I create multiple Workspaces or merge Workspaces in Grain?

Creating & merging multiple Grain Workspaces

Written by Katie Stamey
Updated over a week ago

How can I remove someone from my Grain Workspace?

Steps outlining how to remove a member from your Grain Workspace

Written by Katie Stamey
Updated over a week ago

Can I change the transcript language from English retroactively?

Written by Liz Coffman
Updated over a week ago

I can't see a live transcript for my meeting.

Written by Liz Coffman
Updated over a week ago

Does Grain support other languages?

How to select multi-language capabilities in Grain

Written by Katie Stamey
Updated over a week ago

Where is my meeting transcript in Grain?

How to find the meeting transcript in Grain

Written by Katie Stamey
Updated over a week ago

Can I edit the Grain transcript?

Questions about the Grain Transcript Editing

Written by Katie Stamey
Updated over a week ago

How do I share a full recording and transcript?

How to share entire Recordings with clients and colleagues

Written by Katie Stamey
Updated over a week ago

Where can I embed Grain Highlights?

List of supported platform and using the iframe embed code

Written by Katie Stamey
Updated over a week ago

How can I customize my emoji reactions?

We support up to 8 selections and they are configurable via your account settings on grain.co.

Written by Katie Stamey
Updated over a week ago

Can I default share all Recordings to my Grain Workspace?

How to Default Share All Recordings in Grain

Written by Katie Stamey
Updated over a week ago

How can I download Grain Highlights?

Instructions on How to Download Highlights in Grain

Written by Katie Stamey
Updated over a week ago

Why isn't Grain letting me take notes?

How to troubleshoot while using the Grain Desktop Notepad

Written by Katie Stamey
Updated over a week ago

Can other people see my Grain notes if I share my screen during a zoom meeting?

How to change the visibility settings of Grain notes

Written by Katie Stamey
Updated over a week ago

Getting Started with the Grain for Zoom App

Written by Katie Stamey
Updated over a week ago

Why isn't Grain appearing even after I installed the Grain for Zoom app?

Written by Liz Coffman
Updated over a week ago

How can I connect a different Zoom account to my Grain account

Written by Katie Stamey
Updated over a week ago

How can I edit the length of my highlights in the Grain for Zoom app?

Written by Katie Stamey
Updated over a week ago

When will my recordings and highlights be available when using the Grain for Zoom App?

Written by Katie Stamey
Updated over a week ago

Why isn't the Grain Notepad appearing in the Grain for Zoom App?

Written by Katie Stamey
Updated over a week ago

Uninstalling the Grain for Zoom App

Removing the Grain for App from Zoom

Written by Katie Stamey
Updated over a week ago

How can I give feedback or request new product features?

How to provide the Grain team with feedback or feature requests

Written by Katie Stamey
Updated over a week ago

How can I contact Grain Support?

How to reach Grain Support

Written by Katie Stamey
Updated over a week ago

How can I refer other users to Grain?

Questions about referring other users to Grain

Written by Katie Stamey
Updated over a week ago

How can I deauthorize Grain from my Zoom account?

Steps outlining how to deauthorize Grain from Zoom

Written by Katie Stamey
Updated over a week ago