Grain

Instructions to update your Grain App to the latest version

How to Update Your Desktop App

Jake Adams

Liz Coffman

Frequently asked questions about using Grain

How do I find my Grain Desktop App Settings?

What operating systems does Grain support?

Setting up Grain

Does Grain require a paid Zoom subscription, or does it work with a free account?

Grain isn't showing up in my meeting.

Grain isn't married to the time set by your Google or Outlook calendar.

Does Grain keep recording after the scheduled meeting time passes?

Not yet, but we can offer you a simple workaround for now.

Is it possible to trim a Recording?

I'm having issues uploading audio recordings.

Set recording preferences for your future meetings.

How can I choose which meetings get recorded?

When the call is over is when the magic begins.

Where does my Recording go?

Prevent the recorder from appearing in Zoom

How to completely disable the Recorder

How do I delete a recording from Grain?

Importing previous recordings from Zoom or uploading a recording file.

How do I import previously-recorded calls?

How do I disable/re-enable Grain during my Zoom Recordings?

Adjust Recorder Settings

Explanation of the types of recordings that are compatible with Grain

Which Zoom recordings does Grain support?

Changing the folder where Grain imports your Recordings

How to set up a Custom Local Recordings path in Grain

Does Grain support Zoom Webinars?

Recording FAQ

Keep Grain hidden when you share your screen.

How do I hide Grain from screen capture?

Desktop App FAQ

I'm trying to add a member to my Workspace but it doesn't appear to allow me.

😰 Don't worry. Your Recordings aren't lost!

I can’t see any of my recordings in the workspace.

Creating & merging multiple Grain Workspaces

Can I create multiple Workspaces or merge Workspaces in Grain?

Steps outlining how to remove a member from your Grain Workspace

How can I remove someone from my Grain Workspace?

Workspace FAQ

Can I change the transcript language from English retroactively?

I can't see a live transcript for my meeting.

How to select multi-language capabilities in Grain

Does Grain support other languages?

How to find the meeting transcript in Grain

Where is my meeting transcript in Grain?

Questions about the Grain Transcript Editing

Can I edit the Grain transcript?

Transcript FAQ

How to share entire Recordings with clients and colleagues

How do I share a full recording and transcript?

We support up to 8 selections and they are configurable via your account settings on grain.co.

How can I customize my emoji reactions?

How to Default Share All Recordings in Grain

Can I default share all Recordings to my Grain Workspace?

Instructions on How to Download Highlights in Grain

How can I download Grain Highlights?

Sharing FAQ

How to troubleshoot while using the Grain Desktop Notepad

Why isn't Grain letting me take notes?

How to change the visibility settings of Grain notes

Can other people see my Grain notes if I share my screen during a zoom meeting?

Notepad FAQ

Getting Started with the Grain for Zoom App

Why isn't Grain appearing even after I installed the Grain for Zoom app?

How can I connect a different Zoom account to my Grain account

How can I edit the length of my highlights in the Grain for Zoom app?

When will my recordings and highlights be available when using the Grain for Zoom App?

Why isn't the Grain Notepad appearing in the Grain for Zoom App?

Uninstalling the Grain for Zoom App

Grain for Zoom App FAQ

How to provide the Grain team with feedback or feature requests

How can I give feedback or request new product features?

How can I contact Grain Support?

Support

Questions about referring other users to Grain

How can I refer other users to Grain?

Steps outlining how to deauthorize Grain from Zoom

How can I deauthorize Grain from my Zoom account?

Other

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